Using 999vb Terms and Conditions

By using the 999vb website and mobile application, you fully agree to these terms and conditions. If you disagree with any part of these terms, please refrain from using the 999vb platform.

999vb is an internationally licensed online gaming platform. All our services operate under valid licenses and undergo regular audits by international gaming regulatory bodies. 999vb always upholds the principles of transparency and fairness.

These terms and conditions have been prepared in English with Bangladeshi users in mind. However, in case of any interpretive dispute, the English version shall be considered final.

To open an account at 999vb, you must be 18 years of age or older and register with accurate and truthful information. Each user may open only one account. Creating multiple accounts is strictly prohibited.

Information provided during registration — name, address, date of birth, mobile number — must all be genuine. 999vb may request additional documents for identity verification (KYC) at any time. Failure to verify may result in withdrawal limitations or suspension.

• Keep your account password completely confidential
• Accounts may not be shared with anyone else
• Transfer or sale of accounts to third parties is prohibited
• If you notice suspicious activity on your account, report it to support immediately

Deposits and withdrawals at 999vb are completely secure and conducted through encrypted channels. We support various payment methods including Mobile Banking, electronic wallets, and bank transfers.

Deposits are usually credited to the account instantly. Withdrawal requests typically take 1–48 hours to process, but delays may occur if identity verification is not completed.

• Deposits and withdrawals must be made using the same payment method
• Withdrawals to third-party accounts are not permitted
• 999vb may temporarily hold suspicious transactions
• Minimum and maximum transaction limits apply — details available on the payment page

999vb regularly offers various types of bonuses and promotional offers. Each bonus has its own wagering requirement which must be read before accepting the bonus.

Bonus funds and real money are accounted for separately. To withdraw bonus money, specific wagering requirements must be met. When a bonus expires, it is automatically forfeited.

• Bonuses cannot be claimed multiple times from the same IP or device
• Attempting to abuse bonuses may result in account cancellation
• 999vb reserves the right to change or cancel promotions at any time
• VIP bonus terms and conditions apply separately

All games at 999vb use third-party verified RNG (Random Number Generator) technology. Every game outcome is completely random and not predetermined. Any evidence of manipulation or fraud will result in permanent account closure.

Game outcomes may be voided due to technical errors. In such circumstances, 999vb will refund the player's wagered amount. Additional verification may be required in cases of jackpots or unusually large wins.

• Exploiting software bugs or errors to gain an advantage is strictly prohibited
• Use of automated betting software or bots is strictly prohibited
• Collaborative betting or match fixing is completely prohibited
• Misconduct with dealers in live games will result in action

999vb believes gaming should be a healthy form of entertainment. We actively promote responsible gaming and are committed to supporting players with problems.

Each user can set deposit limits, session limits, and self-exclusion on their account. Once self-exclusion is activated, it cannot be withdrawn before the specified period.

• Never bet beyond your means
• Do not consider gaming as a source of income
• Contact our support team if you experience any issues
• Find more information on the responsible gaming page

999vb reserves the right to suspend or permanently close an account without prior notice in the following cases:

• If registered with false information
• Failure or refusal of identity verification
• Bonus abuse or fraudulent activity
• Suspicion of money laundering or illegal financial activity
• Operating multiple accounts
• Repeated violation of platform rules

999vb takes the protection of your personal information extremely seriously. We collect your information only for service provision, identity verification, and legal compliance.

Your information is never sold to third parties. Information is not shared except for legal obligations or requests from regulatory authorities. Read our privacy policy for details.

If you have any complaint or dispute, first contact our customer service team. 999vb attempts to respond within 72 hours. If not resolved through support, you may lodge a complaint with the licensing authority.

In disputes regarding game outcomes, server logs and game records will be considered conclusive evidence. The game provider's decision is final and binding.

999vb reserves the right to change these terms and conditions at any time. In case of significant changes, notice will be given via registered email or on the platform. Continued use of the platform after changes will be considered acceptance of the new terms.

The last update date will always be displayed at the top of this page. We recommend visiting this page regularly to stay informed about updates.